RETURN / EXCHANGE POLICIES

Our Return Policy is ALL SALES FINAL. To be eligible for an exchange, item must be in exact packaging unopened. It must be UNUSED and in the SAME CONDITION you received it. No CUSTOM ORDERS will be exchanged or returned.

Once your exchange is accepted and inspected you will receive an email confirming the item{s} were received. We will also notify you of the approval or rejection of your exchange. A 25% restocking fee is subtracted from the order and the customer bares the cost of all shipping fees.

Once restocking fees and shipping fees are subtracted, you will be able to use your credit on another item in our shop. 

I work well with my clients and have been in retail business for over 20 years. 99.9% of all exchanges/returns can be prevented by TALKING TO ME. I am soooo easy going, seriously, I'm like the easiest person to talk to, so just email me. Say ...Snow I love ya, but my shirt doesn't fit, I ate too many treats and need a bigger size or Snow, then state problem, then we talk, I fix everything and we all live happily ever after♥ Seriously , I love working with you guys and can fix just about any headache that pops up so just email me♥

Any package damaged due to shipping once received back and approved by USPS or UPS will be reisued .

 

Thanks Y'all,

Snow